Dear BitDa Users,
Q: Why is the current price different from the buy 1 and sell 1 prices?
A: This typically occurs when trading activity is low, preventing the current price from reflecting an actual transaction between buyers and sellers. Instead, buyers and sellers may only adjust their buy 1 and sell 1 order prices. Simply wait 5–10 seconds—once a trade occurs, the current price will update in real time.
Q: Is there a limit on maximum position size?
A: Different trading pairs have different risk limits and leverage multiples, so position limits also differ. For specific details, please refer to the Risk Limit Explanation.
Q: What is your risk control policy? Does it restrict high-frequency trading?
A: Currently, the platform does not impose excessive restrictions on order trading. However, for account security, we advise users to trade normally and avoid abnormal behaviors, such as excessively opening and closing orders within short timeframes.
Q: How is the price change percentage calculated?
A：It is calculated by comparing the current price with the price from 24 hours ago. The formula is: Price change (%) = [(Current Price − Price 24 Hours Ago) / Price 24 Hours Ago] × 100%
Q: What timeframes are available for viewing the K-line and time charts?
A: The K-line chart supports 1-minute, 5-minute, 15-minute, 30-minute, 1-hour, 4-hour, daily, and weekly intervals. You can select based on your needs. Additionally, click the indicators on the chart to access "Indicator Settings" and customize the display.
Q: What fees does the platform charge?
A： The platform primarily charges a comprehensive trading fee. The funding rate is charged between users; the withdrawal fee is the miner's Gas fee, which is charged by the miners.
Q: What fees are required for contract trading orders?
A: The platform operates on a contract trading model. When placing an order, you need to pay a margin + transaction fee. Any losses will be deducted from the margin, which is fully refunded if the order is profitable upon closing. *Please note, contract trading incurs a funding rate based on the funding rate time period.
Q: Contract details settings
A: Navigate to the contract interface and locate the "Contract Settings" option at the top-right. Here, you can customize aspects like price change colors, position mode, contract units (coin/USDT), secondary confirmation settings, and layout settings. These options enhance your trading interface, offering greater flexibility in data display for a more user-friendly experience.
Q: Is there a limit on my holding time?
A: The platform's contracts are perpetual, provided they do not trigger the estimated liquidation price. As long as your contract assets maintain sufficient balance to cover the asset fees, and you haven't reached your self-set take-profit or stop-loss price, your position remains unaffected.
Q: Why was my order canceled?
A: Due to significant market fluctuations, the current transaction price deviated substantially from your order price. To safeguard your order from executing at an unfavorable price, the system automatically canceled it.