I. Changing your Login Password (If Remembered)
Web Instructions
Step 1
1.Log in to your account on the official BitDa website.
2.Click the profile icon (top-right corner).
3.Navigate to: Security → Login Password → Click 'Edit' on the right.
Step 2:
Follow the on-screen instructions:
1.Enter the required information:
Current password
New password (meeting security requirements)
Confirm new password
2.Verification process:
Request and receive verification code
Enter the code in the designated field
3.Finalize:
Submit all information
Wait for confirmation of successful password change
Step 3
You will be redirected to the login page. Please log in again.
App Instructions:
1.Access Security Settings
Open and log in to the BitDa app
Tap the BitDa icon (top-left corner)
2.Navigate to Password Change
Go to: Security Center → Login Password → Edit
3.Update Your Password
Enter:
Current password
New password
New password confirmation
Tap Submit to confirm
4.Re-authenticate
You'll be automatically redirected to the login page
Log in again with your new credentials
II. Resetting the Login Password (If Forgotten)
Web Instructions
1.Initiate Reset
On the login page, click Forgot Password
2.Verify Identity
Enter your registered:
Phone number or
Email address
3.Complete Verification
Request and enter the verification code
4.Create New Password
Enter a new secure password
Confirm the new password
Click Confirm
5.Finalize
You'll see a "Password Reset Successful" confirmation
Automatic redirect to login page
Log in with your new credentials
App Instructions
1.Start Reset Process
On the app login screen, tap Forgot Password
2.Verify Your Account
Enter your registered: • Phone number or • Email address
Tap Next
3.Create New Password
Enter a new strong password
Re-enter to confirm
Tap Confirm to save changes
4.Complete the Process
Automatic return to login screen
Sign in with your new password
Important Notes
1. Withdrawals are restricted for 24 hours after changing/resetting the login password.
2. After changing/resetting the password, your account will be automatically logged out, and you will need to log in again.