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What to do if you forget password?

Updated over 2 months ago

Dear BitDa User,

Q: How do I change my login password?

A: After logging into the app, tap the Avatar in the top left corner > Security Center > Login Password, where you can update your login password.

Q: What should I do if I forget my login password?

A: On the login page, after entering your account information, tap Forgot Password at the bottom. Then follow the system instructions to reset your password.

For step-by-step instructions with images, please refer to: Login Password Change & Reset

Note: To ensure the security of your assets, withdrawals will be temporarily disabled for 24 hours after you change or reset your login password.

Thank you for supporting BitDa!

The BitDa Team

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