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Why cannot I deposit/withdraw coins?

Updated over a week ago

Dear BitDa User,

To ensure the security of your account, we have detected abnormal login activity following certain security actions (such as changing your password, switching login devices, or initiating withdrawals from different devices within a 24-hour period).

As a precaution, the withdrawal function on your account has been temporarily disabled for 24 hours. It will be automatically restored once this period has elapsed. We appreciate your patience during this time.

If you believe this does not apply to your account, please provide your UID and contact BitDa’s official customer support for further assistance.

Thank you for supporting BitDa!

The BitDa Team

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