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How to Effectively Prevent Phishing Attacks

Updated over 2 months ago

Dear BitDa user,

To safeguard your BitDa account and assets, please strictly adhere to the following security measures:

I. Follow These Security Principles:

  1. Use a dedicated email and create a strong, unique password exclusively for your BitDa account. Never share your password with anyone!

  2. Enable Two-Factor Authentication (2FA)—preferably Google Authenticator or SMS verification.

  3. Before logging in, always check the domain: https://www.bitda.com/

  4. Never click links or download attachments from unsolicited emails/SMS—even if they appear legitimate.

  5. Install reputable antivirus software and keep it updated.

  6. Secure your email and phone with encryption and strong passwords.

  7. Keep your operating system (Windows/macOS) and browser updated to patch security vulnerabilities.

  8. Avoid public Wi-Fi for trading. Use a VPN or a trusted private network.

II. Stay Alert and Vigilant:

  1. Always verify the website is the official one: https://www.bitda.com/ . Phishing messages often contain subtle flaws, such as unusual grammar, spelling errors, awkward sentences, or suspicious domain names. Make it a habit to check the link by hovering your mouse over it to confirm the domain is correct.

  2. Enable Google 2FA or SMS verification. Always be cautious and never share your 16-digit Google 2FA key with anyone or any website. Even if your username and password are accidentally leaked, 2FA will effectively prevent hackers from accessing your account.

  3. Always ensure you are using the latest version of Google Chrome, which automatically detects high-risk or unsafe phishing websites and alerts the user.

  4. For users with computer experience, we recommend checking the SSL certificate of the website you are visiting to ensure it is valid.

  5. Install antivirus software and keep both your system and antivirus software up to date.

  6. Avoid accessing insecure public Wi-Fi networks.

  7. Use Chrome or Firefox with the Netcraft plugin to detect phishing websites.

  8. Additionally, attackers often try to create a sense of urgency to push users into taking quick action. For example, they may send an email claiming your account is about to expire, urging you to complete verification within a limited time, or send a text message convincing you to quickly transfer assets to a so-called “secure wallet” to avoid losses.

Thank you for supporting BitDa!

Best regards,

The BitDa Team

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