Dear BitDa user,
Important Notice Regarding Telegram Usage:
BitDa customer service will never initiate private conversations with users.
BitDa customer service will never request your account credentials, password, 2FA codes, or any sensitive information.
For any issues encountered, BitDa customer service will always direct you to contact official online support through the BitDa website.
Within BitDa's official community channels, there are often individuals impersonating customer service, or reaching out to you privately. They exploit your urgency to resolve issues, luring you to phishing websites and eventually leaking your sensitive information, such as your username and password:
Fraudulent customer service accounts posting malicious links in community chats
Imposters privately contacting users while pretending to offer assistance
Thank you for supporting BitDa!
Best regards
The BitDa Team