Dear BitDa User,
Q: What deposit methods are available?
A: Currently, BitDa supports deposits via e-wallets. Go to Assets > Deposit, then select the cryptocurrency you wish to deposit into the platform. You can either copy the platform’s deposit address or scan the corresponding QR code using a third-party digital wallet to complete the deposit.
Q: What is a USDT deposit?
A: A USDT deposit involves transferring USDT from a third-party digital wallet to the deposit address provided by the platform. Please note that USDT deposits are subject to network congestion and require confirmation from blockchain miners and nodes. Please ensure that the deposit address is correct, as transactions sent to the blockchain network are irreversible.
Q: What is the minimum deposit amount for USDT?
A: The minimum deposit amount via TRC-20 or ERC-20 networks is 0.0001 USDT. Deposits below 0.0001 USDT will not be credited to your account. Note: The minimum deposit amount for each cryptocurrency is displayed on the deposit page.
Q: Why hasn't my USDT deposit been credited?
A: All USDT transfers require confirmation from network nodes before being credited. ERC-20 USDT deposits require 64 confirmations, while TRC-20 USDT deposits require just 1 confirmation. The speed of confirmation may vary depending on network conditions, server performance, and other factors.
Q: Why hasn't my BTC deposit been credited?
A: BTC transfers require 4 confirmations from network nodes before the funds are credited. Confirmation speed may be impacted by blockchain network traffic, server load, and other external factors.
Thank you for supporting BitDa!
The BitDa Team